sci14062 — Announcement

Northern Observing Database offline Jan 9-10

January 8, 2014

The Gemini North Observing Database will be offline for ~1 hour for hardware maintenance starting at ~10am HST on January 9. During this time Observing Tool synchronizations and file transfers will be unavailable. Please check this site for further announcements.

UPDATE @ 12:00 HST Jan 9: Work is ongoing due to a failure of a critical component. We do not yet have an estimated completion time.

UPDATE @ 14:30 HST Jan 9: Spare parts are being delivered and we expect the database to be back online by 17:00 HST.

UPDATE @ 18:30 HST Jan 9: Due to continued hardware problems the database will remain offline overnight. Work will continue tomorrow morning and we will provide updates as more information becomes available.

UPDATE @ 12:00 HST Jan 10: New parts have arrived in Hilo and are on their way to the mountain. We expect the database will be back online by the end of the day.

UPDATE @ 14:40 HST Jan 10: The Gemini North Observing Database is back online! Please submit a Help Desk ticket if you encounter any problems: http://helpdesk.gemini.edu

Contacts

Help Desk
http://helpdesk.gemini.edu

About the Announcement

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sci14062